Return & Refund Policy

**Bombway Clothing - Return and Refund Policy**

At Bombway Clothing, we strive to ensure your satisfaction with every purchase. Please read our Return and Refund Policy carefully to understand your rights and responsibilities.

**1. Returns Accepted Under Specific Conditions:**

   - Returns will only be accepted if the delivered product is defective or if the wrong size has been dispatched, as confirmed by the customer.

   - To initiate a return, please contact our customer support within 7 days of receiving the order.

**2. Mandatory Confirmation for Returns:**

   - To process a return, a 360-degree unboxing video must be provided, clearly showing the defects or size discrepancies. This is essential for a smooth return process.

**3. No Refunds Available:**

   - Once an order has been placed, we do not offer refunds. However, we are committed to providing full assistance for the exchange of the product.

**4. Exchange Process:**

   - For exchanges, please reach out to our customer support within 7 days of receiving the order with 360 degree unboxing video.

   - The exchanged product must be in its original condition with all tags intact.

   - If the requested size or product is not available, store credit will be issued.

**5. Shipping Costs for Returns and Exchanges:**

   - Customers are responsible for the shipping costs associated with returns and exchanges unless the error is on our part (defective product or wrong size delivered).

**6. Cancellation of Orders:**

   - Orders cannot be canceled once placed. Please double-check your order before confirming.

**7. Contact Information:**

   - For any concerns, questions, or to initiate a return, please contact Bombway Clothing Customer Support at bombwayin@gmail.com.

Thank you for choosing Bombway Clothing. We appreciate your understanding and cooperation in adhering to our Return and Refund Policy.